📞 312-728-4649 ✉ reservation@primeflowtransit.com 📍 Chicago, IL
⭐ Veteran-Owned Business
Veteran-Owned
Chicago, IL

Chicago's MostTrusted NEMTProvider.

PrimeFlow Transit delivers dignified, dependable non-emergency medical transportation for patients, seniors, and individuals with special needs — backed by military precision and a deep commitment to our community.

✓ Licensed & Insured ♿ ADA Compliant Fleet 💳 Medicaid Accepted
🏥 Dialysis TransportActive
PassengerM. Johnson
Pickup7:45 AM — Southside
DestinationDaVita Dialysis, Loop
♿ Wheelchair TransportEn Route
PassengerD. Williams
PickupOak Park — 9:00 AM
ETA12 minutes
👴 Senior AppointmentScheduled
PassengerR. Garcia
PickupEvanston — 11:30 AM
DestinationNorthwestern Memorial
4 Co.
Counties Served
50+
Service Zones
New & Growing
Est. 2025
VETERAN OWNED

U.S. Military Veteran · Chicago, IL

Service Doesn’t Stop at Discharge.

PrimeFlow Transit was founded by a U.S. military veteran who knows firsthand what it means to leave no one behind. After years of service to our country, we brought those same values — discipline, reliability, and compassion — to the streets of Chicago. Every ride is a mission. Every passenger matters.

🎖
Military DisciplineOn-time arrivals, meticulous preparation, and zero tolerance for shortcuts.
🤝
Community FirstWe’re Chicagoans serving Chicagoans. We know these neighborhoods and roads.
🛡
Integrity in Every RideFully licensed, insured, and compliant. Transparency in everything we do.
Industry Classification

Our NAICS Codes

Official NAICS classifications for government contracts, Medicaid billing, and MCO partnerships in Illinois.

485991
Special Needs Transportation
Primary code for NEMT — elderly, disabled, and medically fragile passengers. Includes paratransit and ADA-accessible vehicle services.
⭐ Primary Code
485999
All Other Transit & Ground Passenger Transportation
Covers general non-emergency patient transport to healthcare facilities outside the special needs classification.
Secondary
621910
Ambulance Services (Non-Emergency)
Applicable for non-emergency patient transport with basic medical monitoring by trained personnel.
Supplemental
485113
Bus & Motor Vehicle Transit Systems
Applies to fleet-based NEMT contracts with Medicaid managed care organizations and government agencies in Cook County.
Supplemental
What We Offer

Our Services

Compassionate, dependable transportation tailored to every passenger across Chicagoland.

🏥
Medical Appointments
Door-to-door transport to hospitals, clinics, and specialist offices with full coordination.
Wheelchair Transport
ADA-compliant vehicles with lift systems and full securement for safe transport.
👴
Senior Transportation
Patient, respectful service for seniors going to appointments or assisted living.
🏠
Hospital Discharge
Safe, coordinated transport home from Chicago-area hospitals and surgery centers.
💊
Dialysis Transport
Reliable recurring transport for dialysis patients — 3x/week or more.
🧠
Behavioral Health
Discreet, compassionate transport to mental health treatment appointments.
How It Works

Simple. Reliable. Done.

Booking takes minutes. We handle the rest with military precision.

01
Book Your Ride
Call, email, or use our online form. We confirm within 2 hours.
02
We Confirm
You receive driver name, vehicle info, and estimated arrival time.
03
Driver Arrives
Your trained, background-checked driver arrives on time.
04
Safe Arrival
Delivered safely, on time, every time. Return trips on request.
Why PrimeFlow

What Sets Us Apart

Other NEMT companies offer rides. We deliver a mission-driven experience.

01
Veteran-Owned & Operated
Founded and run by a U.S. veteran. Discipline, reliability, and integrity in every ride.
02
Licensed, Insured & Compliant
Fully compliant with Illinois IDOT and IDPH. All drivers background-checked and CPR-certified.
03
Medicaid & MCO Accepted
We work with Illinois Medicaid managed care plans — rides for everyone.
04
GPS-Tracked, On-Time
Every vehicle GPS-tracked with proactive communication — you always know where your ride is.
05
Local Chicago Knowledge
We know every neighborhood and hospital. We’re your neighbors, not a national call center.
06
Flexible Scheduling
Early mornings, evenings, weekends. Book ahead or call for same-day availability.

All of Chicagoland

Cook, DuPage, Lake, and Will counties — 50+ service zones.

ChicagoEvanstonOak ParkNapervilleJolietAuroraSchaumburgWaukeganCiceroBerwynElginBolingbrookSkokieOrland ParkTinley Park+ More
Chicago Core
Suburb Zones
Passenger Reviews

What Chicago Says

Real feedback from patients and families we serve every day.

★★★★★

"My driver arrived 10 minutes early and helped me without me even asking. I've used three other NEMT companies and PrimeFlow is in a completely different league."

MJ
Mary J.
Dialysis Patient · Southside Chicago
★★★★★

"As a discharge coordinator at a major Chicago hospital, I recommend PrimeFlow constantly. Professional, punctual, and genuine care for every patient."

TW
Tanya W.
Discharge Coordinator · Northwestern
★★★★★

"My 82-year-old mother has weekly appointments and PrimeFlow has never once been late. They treat her like family. This service is a blessing."

RC
Robert C.
Family Member · Evanston

Book a Ride

Submit the form and we'll confirm within 2 hours. Need a ride today? Call us directly.

📅 Ride Request Form
📞
Phone
312-728-4649
Email
reservation@primeflowtransit.com
🕐
Hours
Mon–Sat, Early Morning to Evening
🗺
Service Area
Cook, DuPage, Lake & Will Counties
💳
Payment
Medicaid, MCO & Private Pay
📍
Based In
Chicago, Illinois

Need a Ride Today?

Call us directly for same-day and urgent transport requests.

📞 312-728-4649